When a client requests a prescription item through the storefront prior to an authorization on file, it will generate a Client Request.
Open the Request
- To approve a Client Request, click the blue Rx button to open the Prescription Pad.
The Prescription Pad is divided into three sections:
- Product Details
- Prescription Notes
- Additional Details
Click here to learn more about the prescription pad.
Approve the Request
Review Product Details
- Verify that the Product, Strength, Maximum Units Per Fill (or quantity), and product Expiration Date are appropriate. If you need to make changes to the client’s request, click here to learn more.
- Choose the number of Refills to issue.
Add Directions & Notes
- Add Directions that you would like to appear on the prescription label. (Commonly used directions can be saved as SIG Shortcuts, click here to learn more)
- Add any special instructions for the pharmacist in Notes to Pharmacy.
Authorize
- Select the Authorizing Veterinarian from the drop-down menu.
- Click Authorize to issue the prescription.
If you are interrupted or need a colleague to review the request before authorizing, you can save your updates and return to them later by selecting Save as Draft.