The vRxPro® Homepage simplifies workflows by offering quick access to key features and functions. Users can easily:
- Create a new ProScript
- Recommend products
- Respond to pending Client Requests
- Renew expiring prescriptions
Quick Link Tiles
The Homepage may display up to three tiles, depending on your hospital's Practice Management Software.
| Create Rx | Start a new ProScript |
|---|---|
| Quick Recommendations | Quickly Recommend Products |
- Select the tile to begin the workflow.
Client Requests Preview
Client requests are accessible through the Homepage. The three requests with the highest priority based on shipping method and workflow status will be shown.
You can view Order Date, Shipping Method, and Product Information here or click the icon to view all Pending Client Requests.
- Use the arrows and Rows per page drop-down to view more results.
- Use the drop-down menu to update the Workflow Status.
There are several buttons under the ACTION column that perform various functions.
| View client and patient details | |
|
|
Add an internal note |
|
|
Decline the request |
|
|
Open the request |
- Click the action button to complete the desired workflow.
Click here for more information on Responding to Client Requests.
Missing Request from the page
If a script is received via email but does not appear on the dashboard, it may be because the order was cancelled by the pet owner. This can occur for various reasons, including situations where the order was submitted in error.
If the request still does not appear where expected, navigate to History > Rx History and use the available filters to confirm whether the request is present in the system.
You can search by the client’s last name or the patient’s name, or filter by Pending to verify that the results match what is shown on the Client Requests page.
Renewals Preview
Renewals are accessible through the Homepage. The three renewals with the highest priority based on AutoShip and fill status will be shown.
You can view the expected date that the client is expected to run out of product, AutoShip status, and Product Information here or click the icon to view all Renewals.
- Use the arrows and Rows per page drop-down to view more results.
- Use the drop-down menu to update the Workflow Status.
There are several buttons under the ACTION column that perform various functions.
| View client and patient details | |
|
|
Add an internal note |
| Snooze the Renewal | |
|
|
Decline the request |
|
|
Open the request |
- Click the icon to complete the desired workflow.
Click here for more information on Managing Renewals.