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vRxPro® Help Center

Deactivating a Practice User

  • Updated

In the event an employee leaves the practice or no longer needs a vRxPro® User Account, a User Administrator can deactivate their account. 

To deactivate a user:

  • Go to Practice Settings and select User Management from the left navigation menu.
  • Locate the user’s account and click on their Name.

A screenshot of a computer AI-generated content may be incorrect.

  • Navigate to the User Details card and turn the Active User toggle OFF.
  • Click Deactivate to confirm the action.

A screenshot of a computer AI-generated content may be incorrect.

Deactivating a user will remove their ability to login and remove any pending or approved delegate relationships.

Note: If the user you are deactivating is a veterinarian, any active prescriptions they have written will remain active. To archive all active prescriptions for that veterinarian, deactivate their license as well.